How-To Guides

Step-by-step instructions for specific tasks.

• Import contacts from Excel BuzzRelay imports .xlsx and .csv files. Only a Phone column is required, and it must include the country code. Name, Email, City and Company map to the ma…
• Personalise messages with variables Variables use double braces: {{name}}, {{phone}}, {{email}}, {{city}}, {{company}}, plus {{date}} and {{time}} which are built in, and any custom field fr…
• Use spin text to vary your wording Spin text uses single braces with a pipe: {Hi|Hello|Hey} picks one option at random for each send, so no two messages are byte-identical. Groups can be ne…
• Run multiple devices and spread volume Each campaign in BuzzRelay sends from one device, so spreading volume is something you set up rather than something that happens automatically: split the…